The ordinary ticket contains data on the station of entry, the day, time and class of entry on a magnetic strip. These data are necessary for correct execution of the toll payment transaction at the exit station.

To this end, the customer is asked to take a few minimum precautions to avoid loss or damage to the ticket during the journey, i.e. by putting it in a safe place, not folding it or exposing it to heat or magnetic sources.

Non-payment of the toll or failure to show the ticket will incur the penalties set out by the Italian Highway Code (Art. 176).

In the event that the issuing machine does not function properly, an adequate supply of pre-magnetised tickets is stored at each station, and handed over to the customer directly by toll collection staff.

The entrance ticket must be handed over at the exit directly to the collector at the manual gate or inserted into the appropriate slot in the case of a self-service gate. The amount to be paid can be checked on the screen.

A TRANSIT CERTIFICATE is issued on exit in the dedicated automatic or cash lanes by pressing the appropriate button.

The transit certificate issued at the self-service gate is not valid for tax purposes. Invoicing of tolls paid in cash or with bank cards must be requested from the Company’s offices or Customer Relations Centres, by filling in a specific form accompanied by the original toll receipts. Forms can be obtained from the Company’s offices, the Customer Relations Centres, or downloaded from the Concessioni del Tirreno website.

The entrance ticket must be handed over at the exit directly to the collector at the manual gate or inserted into the appropriate slot in the case of a self-service gate. The amount to be paid can be checked on the screen.

If the toll due (in whole or in part) is not paid, a non-payment report will be issued. The latter contains the vehicle’s data (class and number plate), the transit data (date, time, exit tollbooth and entry tollbooth, if available) and the amount to be paid.

The amount due must be paid, without any surcharge, no later than 15 days after the date of issue. If payment is made after this deadline, the amount will be increased by € 2.58 for collection costs (Art. 176(11-bis), New Italian Highway Code).
If the non-payment persists, the forcible debt collection procedure will be activated, with consequent increase of the costs to be borne by the debtor (Art. 373, Italian Highway Code).

Should the non-payment report be issued for reasons not attributable to the customer, no surcharge will be applied to the toll due.

Lastly, it should be noted that: “For toll motorway users without an entry ticket, or who engage with the control facilities improperly with respect to the ticket in their possession, the toll to be paid shall be calculated from the farthest entry station, based on their vehicle class. Nonetheless, users have the right to prove their entry station.” (Article 176(16), Italian Highway Code)

Payment can be made:

FOR THE A12 STRETCH

Payment can be made:

• online by credit card (circuits accepted: Visa, Mastercard, Maestro, MyBank, Bancomat Pay, American Express) and Satispay App in the section Pay online;

• by bank transfer IBAN IT72N0623001001000042034280 – BIC CRPPIT2P120 – CREDIT AGRICOLE account in the name of Concessioni del Tirreno S.p.A. A12 Tolls (by entering the vehicle registration number and the number of the toll non-payment report in the payment reference);

• at the Concessioni del Tirreno Customer Relations Centres in Lido di Camaiore, Lucca West or La Spezia, or of participating companies (Milano Serravalle – Milano Tangenziali S.p.A., SALT p.A. – Autocisa Stretch, SATAP S.p.A. – A4 Turin-Milan Stretch, SATAP S.p.A. – A21 Turin-Alessandria-Piacenza Stretch, Società Autostrade Valdostane S.p.A., Concessioni del Tirreno S.p.A. – A10 Stretch, Società Italiana Traforo Autostradale Frejus S.p.A., Asti-Cuneo S.p.A., Società di Progetto Autovia Padana S.p.A., Società di Progetto BreBeMi S.p.A., Tangenziale Esterna S.p.A.);

• in cash in the manual lanes operated by staff at the Concessioni del Tirreno S.p.A. motorway stations or those of participating companies (see “Mutual Agreement”);

• by postal current account 1069842787 in the name of Concessioni del Tirreno S.p.A. A12 Stretch RMPP by entering the vehicle registration number and the number of the toll non-payment report in the postal payment slip reference).

FOR THE A10 STRETCH

• online by credit card (circuits accepted: Visa, Mastercard, Maestro, MyBank, Bancomat Pay, American Express) and Satispay App in the section Pay online;

• by bank transfer IBAN IT10T0623001001000042034179 – BIC CRPPIT2P120 – CREDIT AGRICOLE account in the name of Concessioni del Tirreno S.p.A. A10 Tolls (by entering the vehicle registration number and the number of the toll non-payment report in the payment reference);

• at the Concessioni del Tirreno Customer Relations Centre in Albenga, or of participating companies (Milano Serravalle – Milano Tangenziali S.p.A., SALT p.A. – Autocisa Stretch, SATAP S.p.A. – A4 Turin-Milan Stretch, SATAP S.p.A. – A21 Turin-Alessandria-Piacenza Stretch, Società Autostrade Valdostane S.p.A., Concessioni del Tirreno S.p.A. – A12 Stretch, Società Italiana Traforo Autostradale Frejus S.p.A., Asti-Cuneo S.p.A., Società di Progetto Autovia Padana S.p.A., Società di Progetto BreBeMi S.p.A., Tangenziale Esterna S.p.A.);

• in cash in the manual lanes operated by staff at the Concessioni del Tirreno S.p.A. motorway stations or those of participating companies (see “Mutual Agreement”);

• by postal current account 1069845533 in the name of Concessioni del Tirreno S.p.A. A10 Stretch RMPP by entering the vehicle registration number and the number of the non-payment in the postal payment slip reference).

In the event of non-payment of the aforementioned amounts, the relevant documents may be forwarded to the relevant Traffic Police Reports Office, for consequent notification of administrative sanctions pursuant to Art. 176(11) and (21) of the Italian Highway Code, for ascertained breach of the obligation to pay a motorway toll (which envisages payment of a fine between € 87.00 and € 344.00, and the loss of 2 points from the offender’s driving licence).

For any further information, the Toll Office can be contacted via:

E-mail: pedaggi.A10@cdtspa.it 
Tel: +39 0183 7070 
Fax: +39 0183 295655